Privacy Policy

GenMeta ("GenMeta", "we", "us", or "our") operates the GenMeta desktop application and the website available at https://genmeta.app.

This Privacy Policy explains how we collect, use, store, and protect information when you use the GenMeta application, website, and related services.

By using GenMeta, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide, maintain, secure, and improve GenMeta.

Account Information

When you create or use a GenMeta account, we may collect:

• Name
• Email address
• Account authentication information
• Information provided through supported social login providers

If you use a social login option, we may receive basic account information provided by that authentication provider, such as your name and email address.

We do not collect or store your social login password.

2. Usage and Account Statistics

We collect information related to your use of GenMeta, which may include:

• Number of uses or processing requests
• Usage statistics
• Account activity related to GenMeta features
• Subscription, credit, or payment-related statistics
• Service usage dates and related account information

We use this information to:

• Provide and manage GenMeta services
• Apply usage limits
• Manage subscriptions and credits
• Monitor service usage
• Prevent abuse
• Improve the application and services
• Generate aggregated statistics

3. Payment Information

GenMeta uses PayStation as a payment service provider for payments made through our website.

We may receive and store information related to your transaction, such as:

• Transaction ID
• Payment status
• Amount paid
• Payment date
• Subscription or purchase information

Payment card or other sensitive payment credentials are processed by the payment provider and are not intentionally stored by GenMeta unless explicitly stated otherwise.

For more information about how PayStation handles personal information, please review PayStation's Privacy Policy.

4. Uploaded Files and Content

GenMeta is designed to process your files locally on your device.

Files that you select for processing, including images, videos, vector files, or other supported content, are processed locally by the GenMeta application.

GenMeta does not upload or store your selected files on our servers as part of normal application processing.

We do not intentionally store copies of your uploaded files on our servers.

However, GenMeta may send information necessary for AI-powered processing to third-party AI services when a feature requires it. See the AI Services section below.

5. AI Services

GenMeta currently uses Google Gemini and may use additional third-party AI or machine-learning services in the future to provide AI-powered features.

Depending on the feature being used, information required to generate an AI result may be transmitted to the applicable AI service.

We do not use your files for unrelated purposes.

We may update this Privacy Policy when additional AI service providers are introduced or when our data practices materially change.

For information about Google's handling of data, please review Google's applicable privacy documentation.

6. Google Analytics

We use Google Analytics to understand how users interact with our website and services and to improve GenMeta.

Google Analytics may collect information such as:

• Usage and session information
• Device and browser information
• Approximate geographic information
• Interaction and event information
• Other analytics identifiers

Google Analytics is used for statistical and analytical purposes and to help us understand product usage and improve our services.

7. Error Reports and Diagnostics

GenMeta may collect technical error reports and diagnostic information when errors or unexpected behavior occur.

These reports may contain information such as:

• Error messages
• Stack traces
• Application version
• Operating system information
• Technical diagnostic information
• Information necessary to reproduce or investigate an issue

We use error reports to:

• Detect bugs
• Diagnose technical problems
• Improve application stability
• Improve performance
• Provide better support

We do not intentionally collect the contents of your private files through error reporting.

8. How We Use Information

We may use collected information to:

1. Create and manage user accounts.
2. Authenticate users.
3. Provide GenMeta features and services.
4. Process and manage subscriptions, credits, and purchases.
5. Track usage and enforce applicable usage limits.
6. Detect abuse, fraud, or unauthorized activity.
7. Diagnose errors and technical problems.
8. Improve GenMeta and its features.
9. Analyze service usage and performance.
10. Communicate with users regarding their account or service.
11. Comply with applicable legal obligations.

9. How We Share Information

We do not sell your personal information.

We may share limited information with service providers when necessary to operate GenMeta.

These providers may include:

• Authentication providers used for social login
• Payment providers, including PayStation
• AI service providers, including Google Gemini
• Analytics providers, including Google Analytics
• Hosting, infrastructure, security, or other technical service providers
• Government authorities or other parties when required by applicable law

We only share information that is reasonably necessary for the relevant service or legal requirement.

10. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Account and service communications may use encryption and secure communication protocols such as HTTPS/TLS where appropriate.

However, no internet-based service can guarantee absolute security. We therefore cannot guarantee that information will always remain completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain user accounts
• Manage subscriptions and transactions
• Maintain security and service records
• Resolve disputes
• Comply with legal obligations
• Enforce our agreements

When information is no longer required, we may delete or anonymize it in accordance with our data-retention practices and applicable laws.

12. Account and Data Deletion

You may request deletion of your GenMeta account and associated personal information.

You can use the account deletion functionality available through GenMeta or contact us if you need assistance.

When an account deletion request is completed, we will delete or anonymize associated personal information, except information that we are required or permitted to retain for legitimate purposes, including legal, security, fraud-prevention, or financial-record requirements.

Deletion of an account may also result in the loss of access to associated subscriptions, credits, or other account-related services, subject to applicable terms.

13. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access information associated with your account
• Correct inaccurate information
• Request deletion of your information
• Request information about how your data is used
• Withdraw certain permissions or consents where applicable
• Object to or restrict certain processing where applicable

You may contact us to exercise applicable privacy rights.

We may need to verify your identity before processing certain requests.

14. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes including:

• Authentication
• Security
• Maintaining sessions
• Website functionality
• Analytics
• Improving user experience

Google Analytics may use cookies or similar identifiers as part of its analytics functionality.

You can manage or disable cookies through your browser settings, although some website functionality may not work correctly if cookies are disabled.

15. Children's Privacy

GenMeta is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

16. Third-Party Services

GenMeta may use third-party services to provide authentication, payments, analytics, AI processing, hosting, security, and other functionality.

These third parties may process information according to their own privacy policies and applicable terms.

Examples of services currently used by GenMeta include:

• Google Gemini
• Google Analytics
• PayStation
• Social authentication providers

We may add or change service providers as GenMeta evolves. When such changes materially affect how personal information is processed, we may update this Privacy Policy.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

If we make material changes to how we collect or use personal information, we may provide additional notice where appropriate.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or a data deletion request, please contact us: